Environmental, Social and Governance (ESG) Practices at Phoenix Contact Middle East


As part of sustainable business activities, Phoenix Contact complies with the relevant environmental protection standards and regulations. Environmental compatibility, resource efficiency and climate protection have a high priority in their considerations and activities. she have set themselves the goal of making their entire value chain climate-neutral by 2030. As a supporter of the global UN commitment to sustainability, 5 SDGs (7, 8, 9, 11 and 12) are directly supported by Phoenix Contact’s product and innovation portfolio.

Social responsibility is set out in the corporate code of conduct – to which the entire Phoenix Contact Middle East management team has committed itself. The management team collectively influenced key decisions related to the development of the sustainability framework and led CSR achievements in their individual areas of responsibility, aligned with the company’s vision and long-term strategy.

economic issues

Phoenix Contact has adopted a new vision for the future “Empowering the All Electric Society” and is a mission statement that describes a world in which renewable energies are available worldwide as the primary type of energy in sufficient quantities and absolutely economically. For Phoenix Contact, a way into this world is through strengthening and preparing the way to the All Electric Society, which represents a sustainable world.

Ecological problems

energy efficiency

The efficient use of resources has always been the focus of corporate responsibility at Phoenix Contact. Below you will find some projects that have been implemented at their locations in Dubai, United Arab Emirates to become more energy efficient.

  • All premises are cooled with chilled water from district cooling systems
  • Energy-efficient LED lighting is installed in the office and in the warehouses
  • Insulation material is used in the main office extension

In 2020, Phoenix Contact Middle East partnered with HSBC to join a sustainable program called Living Business Middle East, which urges all businesses, especially manufacturers, to reduce their environmental impact as part of their sustainability commitments and help them transition to a more sustainable one path supports operational. Since then they have been committed to her and her partners and have initiated several sustainable projects. The company was selected as the runner-up in the mid-market category at the 2021 Living Business Program finals from among 17 applicant companies from across the Gulf Cooperation Council.

waste management

Environmentally friendly production also means that resources are not wasted, both in operational management and in operational technology. Phoenix Contact Middle East implements waste management practices in the office and warehouse. Cardboard management is a practice they regularly engage in to reduce the number of boxes they hand over for recycling. All material scrapping and recycling of paper, plastic and e-waste is done by licensed recycling companies.

Automating paper-based processes is also critical, not only for the environment, but also to streamline business processes and improve productivity and accuracy. Phoenix Contact Middle East automated many of their routine HR processes in the organization by installing an HRMS.

carbon footprint

In 2021, Phoenix Contact Middle East, with the help of Emirates nature-WWF’s Target Climate Initiative, conducted a greenhouse gas inventory for the years 2018-2020 to understand the sources of CO2 emissions in their local operations and the key actions needed to address them to identify reduce them. By the end of 2021, they reduced their greenhouse gas footprint by 50%, mainly due to switching their shipments from air freight to ocean freight.

social issues

employee benefits

Protection of the environment and concern for the health and well-being of employees are not mutually exclusive for Phoenix Contact, but are a double incentive. At Phoenix Contact, employees expect fair working conditions, a strong focus on occupational safety and data protection, and respect for their environment. This is based on their company principles and are guaranteed by pleasant working conditions and environments at the workplace, flexible working hours and teleworking wherever possible.

In 2020, the company conducted the Great Place to Work employee survey, which captures workplace culture in five different categories at an aggregate level. In contrast to 360° feedback, conclusions can be drawn about the culture but not about the leadership behavior of individuals. Phoenix Contact Middle East managed to achieve a 100% participation rate, which is an important trust factor.

well-being of employees

Since the beginning of 2020, Phoenix Contact Middle East has been consistently implementing health management and corporate wellness practices. They included psychiatric treatment and psychotherapy as part of their group health insurance, which is fully covered, and they participated in a corporate wellness program called “Steppi” to encourage employees to increase their activity levels to stay fit and healthy.

In 2021, the company partnered with SAFE Space – a company that provides employers and employees with the tools they need to manage their mental health. They started with a survey to assess employees’ mental health status and eventually joined the program, which offers access to unlimited virtual sessions conducted by professional trainers and consultants.

diversity and inclusion

Phoenix Contact Middle East participated in the Dubai Chamber Sustainability Week 2021 campaign “Let’s Create an Inclusive Workplace” and raised awareness of the essential role of inclusivity and sustainable development in the workplace.

training and development

Learning and growth is a journey and a lifelong process. Phoenix Contact is committed to its professional and personal development and has been offering all employees access to LinkedIn Learning since 2021. To plan and track their own qualifications, employees also have access to cloud software from SAP for training management.

Charity and Volunteering

Just before in-person events ground to a halt due to the global pandemic; Phoenix Contact Middle East had an ongoing partnership with local charity Action Care, which ran a variety of charity events and programs for children from low-income families. In recent years they have sponsored many of their initiatives and volunteers from the team had helped the children explore and experience a range of fun interactive sessions and educational programmes. They also had volunteers at Career Days at the National Charity School in Dubai prepare young adults for professional life by introducing them to the field of electrical engineering and giving tips on how to create and improve their CV.


For the second time in a row, Phoenix Contact Middle East was able to meet the requirements of the new SMART individual Dubai Chamber CSR Labels 2021 at the end of 2021 and was awarded the Dubai Chamber CSR Label – Workplace and the Dubai Chamber CSR Label – Environment.

SOURCE Phoenix Contact Middle East


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